Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: July 16, 2024

Privacy Policy of Chungwoo F&B Co., Ltd.

Chungwoo F&B Co., Ltd. (hereinafter referred to as the “Company”) complies with the
Personal Information Protection Act and other relevant laws and regulations, and places
great importance on protecting users’ personal information.
Through this Privacy Policy, the Company informs users of the items of personal information
collected, purposes of use, retention period, and protection measures.


1. Items of Personal Information Collected and Methods of Collection

A. Items Collected
The Company collects only the minimum personal information necessary to operate the
website inquiry service.

The Company does not provide membership registration, product sales, payment,
or delivery services, and therefore does not collect personal information related to such services.

B. Methods of Collection

  • Website inquiry forms and product inquiry boards
  • Email and telephone inquiries

2. Purpose of Collecting and Using Personal Information

The Company collects and uses personal information for the following purposes:

  • Receiving and responding to customer inquiries
  • Responding to inquiries related to products and company information
  • Contacting users for complaint handling and fact verification

3. Retention and Use Period of Personal Information

In principle, the Company destroys personal information without delay once the purpose
of collection and use has been achieved.

However, if retention is required under relevant laws and regulations, the information
may be retained for the period specified by such laws.


4. Procedures and Methods for Destruction of Personal Information

A. Destruction Procedures
Once the purpose of collection is achieved, personal information is destroyed without delay.

B. Destruction Methods

  • Electronic files: Deleted using technical methods that make recovery impossible
  • Paper documents: Shredded or incinerated

5. Provision of Personal Information to Third Parties

The Company does not provide users’ personal information to third parties in principle.

However, exceptions may apply in the following cases:

  • When the user has given prior consent
  • When required by law or requested by investigative authorities

6. Outsourcing of Personal Information Processing

The Company does not outsource personal information processing tasks to external parties.


7. Rights of Users and How to Exercise Them

Users may request access to, correction, or deletion of their personal information at any time,
and the Company will take action without delay in response to such requests.


8. Personal Information Protection Officer and Contact Information

  • Personal Information Protection Officer
    Name: Jinwon Jeong
    Department / Position: Chungwoo F&B Co., Ltd. / Business Strategy Team, General Manager
  • Personal Information Protection Manager
    Name: I-Rang Lim
    Department / Position: Chungwoo F&B Co., Ltd. / Business Strategy Team, Assistant Manager
    Tel: +82-61-373-6691
    Fax: +82-61-373-6692
    Email: admin@cwfnb.com

9. Handling of Privacy-related Complaints

  • Korea Internet & Security Agency (KISA): privacy.kisa.or.kr / 118
  • Personal Information Dispute Mediation Committee: kopico.go.kr / +82-1833-6972
  • Supreme Prosecutors’ Office Cyber Investigation Division: spo.go.kr / 1301
  • Korean National Police Agency Cyber Bureau: cyberbureau.police.go.kr / 182

10. Duty to Notify

This Privacy Policy is effective as of May 1, 2026.