All exports are transported through a fully maintained cold-chain system. Storage conditions vary by product, and the expiration or best-before date is clearly printed on each package.
Yes. Most products are designed for frozen or refrigerated distribution, ensuring product stability and freshness throughout international logistics.
Some products are available through selected retail channels in Korea (e.g., Costco Korea) and at promotional events. We are also preparing for direct consumer sales both domestically and internationally.
For OEM, wholesale, or bulk supply inquiries, please contact our customer service or use the dedicated B2B Inquiry Form. Our sales team will follow up with customized consultation.
The MOQ varies depending on the product type and packaging format. For OEM or private label production, the quantity is determined through mutual agreement.
Yes. We offer OEM/ODM services, including customized recipes, packaging design, and branding support, depending on project requirements.
Export orders are generally shipped by container. Delivery schedules depend on customs procedures and logistics conditions in each destination country. Detailed timelines are provided during the order process.
If you encounter any product defects or issues, please contact your assigned representative or our customer service center. We will handle replacements or refunds promptly.
Our production facilities are HACCP-certified, and we are preparing for FSSC 22000 certification by 2025. English labeling and export-ready packaging support are available upon request.
Yes. Samples are available for selected export product lines. Please contact us for detailed sample procedures and shipping arrangements.
Yes. We can provide essential export documents such as HS codes, ingredient lists, Certificates of Origin, and health certificates upon request.
We can share ingredient data, allergen details, and production specifications to support local import registration or compliance reviews.
We are certified with HACCP, operate a company-affiliated research institute, and maintain registered export facilities with full traceability for raw materials.
Yes. Depending on the product, we can provide test samples or prototypes. For OEM/ODM projects, samples are developed after recipe consultation.
Yes. We can adjust recipes, raw materials, or packaging through collaboration with our R&D and quality teams.
Yes. Upon request, we can develop products that comply with Halal or Vegan standards through ingredient and process customization. Prior consultation is required.
Yes. We have extensive experience supplying major retailers and distributors, including international chains, and can meet global quality and documentation standards.
